Customer Service Representative - CRST : Job Details

** Position Description**

**Customer Service Representative** Location **OH, Cincinnati** Job Code **5606** Pay Band **P1-A** CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

**Customer Service Representative**

CRST the Transportation Solutions, Inc. is looking to add another talented **Customer Service Representative** to join our growing organization. We are hiring in multiple locations, including Birmingham, Alabama; Cincinnati, Ohio; and Washington, Pennsylvania.

**Who we are:** CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to providing the best service to our customers and the best work environment for our employees. When we thrive, America thrives!

**What you will gain**: Our internal practices support the development of career paths, and highly value promoting from within the organization. With a variety of divisions and locations all over the United States, the potential for growth is limitless. We also offer a competitive compensation package, including paid training, paid time off, and a full benefits package. This includes medical, vision, dental, and life insurance which all begin after your first 60 days of employment.

**Role Responsibilities:**

Working on a dynamic team creating and delivering amazing customer experiences.

Meeting achievement goals to further the growth and success of the company.

Coordinating all facets of customer freight shipments: booking freight, answering customer calls, and assisting with the preparation of customer rate quotes.

Monitor logistics through communication and operations.

**Qualifications:**

Excellent verbal and written communication skills

Ability to build relationships with clients, customers, and co-workers

Thrive in high energy and fast-paced environment

Strong organizational skills with the ability to prioritize and multi-task

College degree or one year of related experience, or equivalent combination preferred

**The CRST core values:** Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.

**EEO Statement:** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.