Customer Service Representative - Two Men And A Truck : Job Details

Customer Service RepresentativeTWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.What We Offer* Average earning potential: $45,000 - $55,000 annually (includes base pay, bonuses, and incentives!)* Commission-based incentives: average $6,000 - $10,000 per year* Monthly bonus opportunities: average $100 - $300+ monthly* Paid Time Off* Benefits: dental and optical available* 401(k) with company matchResponsibilities* Provide outstanding customer service on all calls and web leads* Recommend and sell solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions* Enter, schedule and coordinate customer moves* Prepare and accurately complete all required paperwork* Follow-up with customers post-move to ensure satisfaction* Proactively resolve customer concerns, complaints or customer service issues* May participate in other sales, marketing and networking activities in addition to charitable move coordinationRequirementsBecause moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations. As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.* High school diploma or general education degree (GED)* A minimum of 6 months - 1 year of sales and/or customer service experience* Excellent customer service skills* Demonstrated understanding and application of effective sales strategies and techniques* Ability to multi-task and stay organized* Strong team player who works productively with a wide range of people and personalities* Basic computer literacy and intermediate typing skills* Clean driving record* Ability to pass a background check and drug testThis job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Fraser, Michigan. The employer at this location is Pacwell, Inc.MacombWe're Hiring!34113 Doreka DriveFraser, MI 48026United StatesHow to get here586.###.####Ready to join the Macomb team?Apply Now