Customer Service Representative - Two Men And A Truck : Job Details

Customer Service RepresentativeTWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.What We Offer* Salary of 40k-45k depending on experience* Opportunities to earn commission on sales* 401K when eligible* Career advancement opportunitiesWhat You'll Do* Provide outstanding customer service on all calls and online inquiries* Recommend moving services and products based on cost, availability, and customer specifications* Input information into internal move software to provide accurate moving estimates and schedule moves* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns* Prepare move-related paperwork and documents* All other duties as assignedWhat We're Looking For* High school diploma or GED; Associate degree in a related field preferred* At least 1 year of sales and/or customer service experience* Excellent customer service skills: effective listening and communication* Ability to multi-task and enter customer data into move software while on the phone* Confidence to initiate customer contact and comfortable asking for the sale* Willing to submit to pre-employment background check and drug screen* Creative problem-solving skills* Exceptional organization and time management skills* Strong team player who works productively with a wide range of people and personalities* Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values* Proficient with the following: Microsoft applications: Excel, Word, and OutlookThis job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Lafayette, Louisiana. The employer at this location is BJB Group LLC.LafayetteWe're Hiring!208 Easy StLafayette, LA 70506United StatesHow to get here337.###.####Ready to join the Lafayette team?Apply Now