Job Description A major industrial equipment supplier is seeking an experienced Customer Service Representative to provide support to their regional sales team and customers. This is a full-time, in-office contract position located in Northwest Houston. Duties and Responsibilities: - Preparation and processing of:
- Reports
- Repair & new seal quotations
- Service & sales orders
- Purchase requisitions
- Shipping documentation
- Other repair related customer services
- Maintain and organize documentation - Provide after-hours response as needed for customer requirements - Perform daily planning, scheduling, production, and continuous improvement efforts for the service center. - Interact with personnel and other departments throughout the organization as needed to ensure goals and objectives are met. - Work from assembly drawings and/or customer specifications, bill of materials, work orders, delivery notices and other documents. - Ship products on time to customer requirements, minimizing delinquencies. Requirements: - Bachelor's Degree or equivalent service center or related position. - Computer application skills in MS Office products (Word, Excel, PowerPoint, Visio Outlook). SAP is a must! - Exceptional organizational skills with the ability to prioritize and pro-actively complete projects autonomously. - Ability to be assertive and persistent while being tactful with internal and external contacts. - Must be able to assist with the resolution of customer conflicts / issues in a professional manner. HOUNW35 #ZR
Meet The Recruiter Patsy Janak, SHRM-CP Operations Manager & Staffing Specialist Having been with Burnett Specialists for more than 35 years, I have been fortunate to assist thousands of candidates in finding their perfect job and hundreds of companies in growing their talent. I believe honesty is always the best policy, and I like seeing the good in everyone. One of my favorite quotes is, A helping hand can be the ray of sunshine in a cloudy world. We are all in this together. var isBannerImage = ''; // if isBannerImage is empty or undefined if(isBannerImage''){ jQuery('.jb-recruiter-profile-picture').css('left', '0'); jQuery('.jb-recruiter-profile-picture').css('bottom', '0'); }
