Customer Service Representative - Search Solution Group : Job Details

Mechanical/Automobile background preferred

Responsibilities:

• Handle incoming calls from customers with professionalism and courtesy. • Process orders accurately and efficiently, ensuring customer satisfaction. • Build and maintain positive relationships with customers to enhance overall experience. • Demonstrate excellent organizational skills to manage multiple tasks seamlessly. • Utilize proficiency in Microsoft Word and Excel for effective data management.

Qualifications:

• Strong interpersonal skills with a friendly and approachable personality. • Excellent verbal and written communication skills. • Organizational and multitasking abilities to thrive in a fast-paced environment. • Proficiency in Microsoft Word and Excel for data entry and tracking. • Previous experience in customer service or inside sales is a plus. • Equivalent professional experience will be considered in lieu of a formal degree.