Customer Service Representative - COllabera : Job Details

Detailed Job Description: Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Industry: Educational Job Title: Call Center Representative Location: Stanford, CA 94305 - Onsite Role Duration: 6 Months - (Extension/Conversion based on performance) Pay Range: $20 - $24/hr Responsibilities: Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls. Quote long-distance calling rates; clarify system dialing capabilities; provide general assistance in using telephone and paging systems. Page Medical Center doctors and staff for incoming callers; announce pages within the Medical Center; provide both general and specific doctor-patient support during off-hours using on-call rosters and other pertinent reference documents, electronic and hard copy. Utilize call center and collaboration applications and systems to ensure first-call resolutions.