Customer Service Representative - Matt Cresap State Farm Insurance : Job Details

Job description:

State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven processes, training, and great teammates. This position does not require extra hours or weekends.

Responsibilities Include:

•Assist in answering phones

•Provide prompt, accurate, and friendly customer service to our existing clients.

•Assist with customer requests to add insurance to their household, and help customers identify gaps in coverage

•Provide products to protect customers from risks of everyday life

•Respond to underwriting requests

•Disperse office reports

•Assist in contacting customers to get signature documents returned

•Scan and attach documents

•Assist with general customer questions

•Assist agency in helping customers as directed.

Requirements:

•Pass a state and federal background check that we conduct prior to hire.

•Must be dependable.

•Must be proficient with computer functions and have excellent communication skills.

•Good work ethic.

•Willingness to help fellow associates and customers

•Willingness to obtain property and casualty license (paid by agency)

This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.