Customer Service Representative - Insight Global : Job Details

Required Skills and Experience *

*High school diploma or general education degree (GED) required; and at least two years related experience and/or training; or equivalent combination of education and experience.

*Experience in a customer service representative/banking-type role is strongly preferred.

*Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.

*Working knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.

*Must be able to maintain a professional, well-groomed appearance

Nice to Have Skills and Experience

• Greet customers in the lobby, drive thru and/or on the phone.

• Opens new deposit accounts.

• Processes deposits, withdrawals, cash checks and other teller transactions.

• Responsible for the security of assigned cash drawer and balances daily with data displayed on computer screen.

• Processes deposits from ATM and night depository.

• Identify and initiate sales opportunities.

• Process and proof daily transactions through back counter; ensure proper holds are placed on checks according to regular CC guidelines.

• Assists all retail related positions as needed/assigned.

Job Description *

Insight Global is looking for 5 Bank Tellers/Customer Service Representatives to join the Retail Banking Team in Kansas City, KS. The Bank Teller provides first-line, quality customer service through face-to-face performance of primary bank transactions. This position will also utilize communication opportunities to offer additional bank services and products.

Compensation: $19/hr-$20/hr