Customer Service Representative - Olympic Plumbing Technology : Job Details

Customer Service Representative

Are you extremely friendly and comfortable talking on the phone? Would you like to work for a company that is genuinely grateful for its team? Are you looking to make the leap to a stable, professional job with full benefits? If so, please read on!

Olympic Plumbing Technology in Olympia, WA is looking to hire a full-time Customer Service Representative to take customer phone calls.

ABOUT OLYMPIC PLUMBING TECHNOLOGYOlympic Plumbing Technology is a family-owned, premier, and full-service provider of plumbing and drain cleaning services with the goal of providing our customers with the highest quality plumbing solutions. Our team of highly trained plumbing professionals can resolve any kind of plumbing problem, large or small. Thriving on our values of Integrity, Honesty, Respect, Teamwork, and Kindness we have created a positive impact on the lives of our customers, co-workers, and our community.

WHAT WE CAN DO FOR YOU

• Great pay! $20-$24/hour, based on experience
• Supportive team environment
• 100% medical coverage and dental insurance
• Flexible PTO plan (vacation, personal, and sick leave)
• 401K with a match
• Life Insurance
• Ability to learn the trade! Become the best in the industry!

WHAT YOU WILL DO

• Be the first point of contact and create an exceptional experience for our customers
• Speak to our clients, answering their questions and addressing any complaints
• Answer phone calls cheerfully and respectfully
• Speak with current and potential clients about their plumbing needs and book service appointments according to the schedules of our technicians
• As you schedule appointments, you keep an open line of communication with our plumbers.

WHAT WE NEED FROM YOU

• At least 2 years of customer service experience
• Experience with a multi-line phone system
• Proficient in Microsoft Office and the Google platform
• Dependable, flexible, a multitasker
• A go-getter, wanting to learn and grow as we continue to grow

ARE YOU READY TO JOIN OUR TEAM?We offer a supportive, respectful environment and try to maintain a healthy work-life balance. If this sounds like the right full-time office opportunity for you, apply today!

We are an Equal Opportunity Employer

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