CUSTOMER SERVICE REPRESENTATIVE - Epitec : Job Details

This position is responsible for researching and initiating telephone and written inquiries in a prompt, accurate and objective manner.

JOB REQUIREMENTS:

*High School Diploma or GED.

*1 year customer service experience.

*Experience in telephone and email outreach, making decisions, and responding quickly to questions.

*Data entry and/or typing experience.

*Interpersonal, analytical, organizational and independent decision making skills.

*Clear and concise verbal and written communication skills.

*Proficient with Microsoft suite (excel and word)

*Detail oriented.

PREFERRED JOB REQUIREMENTS:

*1 year customer service experience, including call center or telemarketing.

*6 months data entry experience in an office environment.

*Referral preference given to applicants able to take and meet Microsoft excel and word testing criteria.