CUSTOMER SERVICE REPRESENTATIVE - Insight Global : Job Details

Job Description

A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changes

Must Haves:

• 1+ years of experience as a Customer Service Representative within a call center environment
• High school diploma or equivalent
• Proficiency utilizing Microsoft Office programs such as Outlook and Word
• Excellent communication skills and ability to resolve issues within a timely and professional manner

Plusses:

• Logistics and/or supply chain industry experience
• Bilingual Spanish speaking