CUSTOMER SERVICE REPRESENTATIVE - Express Employment : Job Details

Top Job Located in Decatur, IL Salary: $18.00/hr - $19.00/hrCustomer Service Representative | 7:30AM - 4:30PM | Mon-Fri | $18.00/hr - $19.00/hrThis is a full-time, long-term position in a business casual, friendly environment with a team atmosphere.Requirements for Customer Service Representative

• Results-driven with a desire to provide the highest levels of customer service
• Telephone etiquette and good interpersonal skills
• Proficient in MS Office applications (Word and Excel)
• Knowledge of office principles and practices - administrative experience required
• Previous telephone customer service is a plus

Responsibilities for Customer Service Representative

• Process incoming calls for freight pickup
• Track scheduled freight deliveries
• Work closely with driver managers to make changes
• Communicate with customers to schedule deliveries
• Resolve customer concerns or changes
• Data entry and call documentation

About Express Employment Professionals

• Serving over 400 client companies in Macon and Dewitt counties since 2005
• Express was voted Best of Staffing in the Herald & Review Readers' Choice Awards
• Applicants never pay a fee
• Benefits available include: holiday pay, medical insurance, dental insurance, 401K
• One application for multiple positions

Phone: (217) ###-####Our goal is to help as many people as possible find good jobs by helping as many clients as possible find good people#2238OSExpress Office: Decatur 655 West Pershing RoadDecatur, IL 62526