Customer Service Representative - Tri-Starr Talent : Job Details

Job DescriptionMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Duties/Responsibilities:Contact customers with overdue accounts via telephone to negotiate payment plans and resolve outstanding debts.Document all interactions with customers accurately and thoroughly in the company's database.Handle sensitive customer information with confidentiality and discretion.Meet or exceed daily, weekly, and monthly collection targets while adhering to compliance regulations.Required Qualifications:1+ yrs in clerical/customer service roleExcellent customer service and listening skillsStrong attention to detail and ability to meet deadlinesAccurate data entry skills and working knowledge of Word and Excel