Customer Service Representative - Red Shift : Job Details

Our well-established client is currently seeking a Customer Service Representative to join their team. Full time opportunity in the Colonie area. Responsibilities of the Customer Service Representative will include:

• Receive and process customer supply orders.
• Generate quotes for supply orders requested by customers.
• Handle incoming service calls from customers.
• Monitor and manage shipments, addressing any order-related issues.
• Provide phone-based troubleshooting assistance to customers for service-related issues. Additionally, support the Administration Team with various tasks as needed.

Job Requirements Qualifications of the Customer Service Representative:

• Completion of High School Diploma or equivalent (GED).
• Prior experience in providing customer service.
• Skilled in computer usage for data entry and management purposes.
• Knowledgeable in utilizing phone systems effectively.
• Excellent communication skills
• Highly organized and self-motivated individual

• Detail oriented and deadline driven

Pay for this position is commensurate with experience and education, ranging roughly from $40,000 to $45,000. To see a full listing of all our open positions, please visit: redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.