Customer Service Representative - Professional Career Solutions LLC : Job Details

Customer Service Representative

Professional Career Solutions LLC

Job Location : Iowa City,IA, USA

Posted on : 2024-11-01T05:04:41Z

Job Description :
We're looking for candidates with great customer service skills to fill our Customer Service Representative role!This role is entirely remote and offers full-time hours with flexibility. We are ready to schedule interviews for this week.We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.Preferred experience/skills:Previous experience in customer service or sales is a plusGreat communication skillsAbility to listen to and understand customer needsGood problem-solving skillsComfortable working remotely and independentlyWillingness to learn and develop new skillsAbility to adapt to change in a dynamic environmentJob Duties:Deliver exceptional customer service through customer interaction and appropriate product deliveryConduct routine customer service callsResearch and resolve customer inquiries to ensure customer satisfactionUphold high customer service standardsSupport multiple Account Managers by resolving customer issuesEnsure customer satisfaction by answering day-to-day customer inquiries, transactional requests, and general customer service needsCreating the ideal customer experience with each customer interactionMeet or exceed sales quotas in an accountability-based cultureWhat You Can Expect:Flexible schedule100% Remote position (Work from home)Hands on trainingLife insuranceHealth insurance reimbursementIndustry-leading resources and technologyWe hope to see your application soon!
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