CUSTOMER SERVICE REPRESENTATIVE - Horizon Health and Wellness : Job Details

Job Details

Job Location: Queen Creek, AZ

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Job Shift: Day

Job Category: Customer Service

Description

Horizon has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer:

* Competitive compensation

* Medical, dental, vision insurance

* 401k investment plan with company match

* Generous paid time off and paid holidays

* Professional development and career advancement opportunities

* Tuition reimbursement

* The opportunity to help us make a difference in the lives of the patients and communities we serve.

Qualifications

The hours for this position are: Monday through Thursday 8:30 am - 7:00 pm.

Horizon Health and Wellness has Customer Service Representative (CSR) employment opportunity. We are looking for an outgoing, friendly and organized individual to join our team. High standards of Customer Service are required.

Requirements:

High School diploma or GED

Education and/or experience equivalent to 2 years preferred.

Possess pleasant and friendly demeanor

Ability to demonstrate empathy and compassion to individuals who are in distress due to physical or behavioral health issues.

Must be 21 years of age or older.

Possess knowledge of general filing system.

Must be computer literate and possess ability to type approximately 35 wpm with 85% accuracy.

Ability to attend to multiple tasks accurately and with minimal oversight

Working knowledge/familiarity with electronic medical record preferred but not required

Must obtain a Fingerprint clearance card and be able to pass a background check.

Possess valid driver's license, reliable transportation and phone

Qualifications Preferred:

Bilingual English/Spanish