Customer Service Representative - Shively Diversified Management Services : Job Details

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative (CSR). We are looking for someone who will engage with our customers, provide exceptional service, and ideally have some purchasing or inventory management knowledge.Responsibilities:

• Create and track sales orders, purchase orders, and invoices
• Maintain a high level of professionalism with customers, demonstrating excellent customer service
• Ensure orders are input accurately and follow up on missing information and open orders
• Control and manage incoming and outgoing documents
• Respond to customer questions with accurate and relevant information promptly

Requirements

• A high school diploma and 1-3 years of customer service experience is preferred
• Able to complete assigned tasks working with little to no supervision
• Good written and oral communication skills and excellent organizational skills
• Experience using Microsoft Word, Excel, and Outlook
• Knowledge of purchasing or inventory management is desirable
• Good interpersonal and leadership skills
• Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
• Comply with all safety guidelines to ensure a safe work environment
• Successfully pass the required pre-employment background check and drug screen

Benefits

• Healthcare benefits

• Paid time off