customer service representative - Randstad : Job Details

customer service representative.

+ hauppauge , new york

+ posted 6 days ago

**job details**

summary

+ $58,000 - $58,240 per year

+ permanent

+ no requirements

+ category office and administrative support occupations

+ referenceAB_4657700

job details

A medical supply company in Hauppauge, NY is looking for a Customer Service Representative to join their growing team! You will be in charge of providing top notch customer service by supporting the Customer Service team with requests by phone, email, analyzing the requests, and providing accurate information to the correct team. This is a permanent opportunity, full time, MF 8-5pm. Please email your resume to [email protected] to schedule an interview to go over your experience!

salary: $58,000 - $58,240 per year

shift: First

work hours: 8 AM - 5 PM

education: No Degree Required

Responsibilities

Receives requests from customers by telephone or email, analyzes requests, provides

information requested or ascertains who can best provide the information, and routes the

requests to the proper person.

Analyzes transactions, corrects records, and adjusts errors.

Supports Sales Region and provides samples for sales reps.

Maintains liaison with other departments for order completion.

Enters sales orders into the system, contacts customers to ascertain data omitted on

orders, resolves customer questions related to orders, provides price quotations, and

traces the status of orders.

Has knowledge of and provides information as appropriate for all product lines, prices,

delivery times, drop ship items, various marketing promotional services, and similar data

as required.

Contacts customers on status of orders and advises customers of schedule dates and

changes.

Build sustainable relationships with assigned customers, working to meet their specific

needs and recommend process changes to do so accordingly.

Skills

+ Problem Solving

+ Customer Service

+ Communication

+ Planning

+ Organization

+ Follow-up

+ Active Listening

+ Telephone Etiquette

+ Call Center Support

+ Client Service

+ Customer Relations

+ Customer support

Qualifications

+ Years of experience: 3 years

+ Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

**get in touch**

we are here to help you with your questions.

LB

**lauren bash**

+ +1 631 ### #### (tel:+1 631 ### ####)

+ [email protected]