Customer Service Representative - Manpower Group : Job Details

Our client in the consumer products industry is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Care team supporting our valued customers. The ideal candidate will have a professional and friendly demeanor, good verbal and written communication skills, 1 year of Microsoft Office experience, customer-facing experience, and 40 WPM for data entry purposes, which will align successfully in the organization.

**Job Title:** Customer Service Representative

**Location:** Mcdonough, GA

**Pay Range:** Please inquire during interview process

**What's the Job?**

+ Responsible for maintaining outstanding customer relationship standards through call quality, problem-solving, ownership over customer issues, and going above & beyond to address all needs.

+ Provide support to customers seeking assistance with delivery status, back-order inquiries, and any other issues that may arise in the order fulfillment process.

+ Resolve customer concerns, including proper escalation channels.

+ The Agent must follow through on all commitments made to customers and ensure accurate and timely processing of all requests asked of customer service.

+ Proactively communicating potential service issues to customers and internal personnel will be necessary.

**What's Needed?**

+ Professional/friendly demeanor

+ Good verbal and written communication

+ 1 year of Microsoft Office experience

+ Customer facing experience

+ 40 WPM for data entry purpose

**What's in it for me?**

+ Opportunity to work with a leading company in the consumer products industry

+ Competitive pay

+ Paid time off

+ Health insurance benefits

+ 401(k) plan with company match

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**

_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.