Customer Service Representative - XPO : Job Details

What you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications:* 2 years of customer service experience* Strong computer, typing and 10-key skills* Experience with Microsoft Office* Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:* Transportation experience* Excellent verbal and written communication skillsAbout the Customer Service Representative jobPay, benefits and more:* Pay starts at $20.63* Full health insurance benefits on day one* Life and disability insurance* Earn up to 13 days PTO your first year* 9 paid company holidays* 401(k) option with company match* Education assistanceWhat you'll do on a typical day:* Bill shipments according to applicable tariffs and pricing agreements* Recognize and resolve documentation errors* Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions* Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing* Process over, short and damaged freight and related documentation for customer resolutionCustomer Service Representatives are required to:* Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slipperyAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.Review XPO's candidate privacy statement here.Nearest Major Market: Columbia MissouriJob Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, AdministrativeApply now