Customer Service Representative - City of Conway (AR) : Job Details

The City of Conway is accepting resumes for the position of Customer Service Representative working in the Animal Welfare Unit, a division of the Conway Public Works Department. Position will be responsible for processing all aspects of adoption and returns to owners; intake of animals that arrive at the shelter and administer vaccinations when necessary.Requirements:* High School diploma or equivalent. Applicants without a diploma and at least 1 year of relevant experience may be considered.* Must be able to accurately type at least 45 WPM.* Must have experience with Microsoft Office (Word, Excel, Outlook).* Able to perform several critical tasks simultaneously and accurately including answering telephones and communicating with the public regarding lost animals.* Must be able to maintain strict confidentiality.* Must have valid AR driver's license and acceptable driving record.* Must be able to remain calm and think clearly in stressful situations.* Must be willing to be exposed to outside weather conditions.* Must be able to communicate well with the public, other departments, and all City employees.* Must be available to work a minimum of 36 hours Monday through Friday and 4 hours each Saturday from 8:00 a.m. until 12:00 p.m.Salary is $16.22 per hour/$33,743 annually with a competitive benefits package. If qualified and interested please send a completed application and resume with salary history to: Human Resource Department, City of Conway, 1111 Main Street, Conway, AR 72032: Fax: (501) ###-#### e-mail: [email protected]. Applications and resumes will be accepted until the position is filled.The City of Conway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity or expression, genetic information, marital status, status as a covered veteran, political status, or other legally protected status.Submitted resumes will be subject to disclosure under the Arkansas Freedom of Information Act.