Customer Service Representative - SaviBank : Job Details

Join Our Friendly and Growing Team at SaviBank in Mount Vernon, WA!Are you a confident and customer-focused individual looking to make a meaningful impact in a growing community bank? Look no further! At SaviBank, we pride ourselves on creating a fun, supportive, and dynamic work environment whereboth employees and customers are truly valued. Become part of the SaviBank family, where we're known as the place to work.Why You'll Love Working Here:You will be a part of a vibrant, customer-focused team that values your unique talents and contributions at a growing community bank. You'll have the opportunity to grow your skills, connect with amazing customers, and be a part of a encouraging, fun work environment while enjoying comprehensive benefits and flexible time off!Ready to Make Banking Fun? Apply Now!If you're ready to bring your A-game and make banking a delightful experience for our customers, we'd love to hear from you! Apply today and start your journey with us.We provide stable employment, fair compensation, great benefits, and career path opportunities for our employees!This is a full time, non-exempt position working Monday through Friday with a general schedule of 8:45 A.M. - 5:45 P.M. Salary for this position is $17.75-$26.62 hourly based on experience and qualifications, with training for career ladder advancement.About SaviBankWe Offer Great Benefits!* Generous medical, dental and vision insurance, fully covered for employee* Life and disability insurance* 401k with company match up to 4%* Flexible PTO and illness bank* 11 Paid Holidays* Other market competitive perks and benefits* The opportunity to join a great team at a growing community bank!Position Summary:Responsibilities include processing transactions, handling loan payments, examining checks, cashing checks, balancing cash drawers, issuing money orders and cashier's checks, and ensuring compliance with bank regulations. The ideal candidate will have strong communication skills, be detail-oriented, and possess tact and diplomacy. Experience in customer service and cash handling is preferred.Competencies:To shine in this role, you should have:* Tact & Diplomacy: Handle customers and team members with grace and poise.* Organizational Skills: Keep things running smoothly with your impeccable organizational prowess.* Communication Skills: Communicate clearly and persuasively, whether delivering good news or bad.* Pressure Player: Stay cool under pressure, juggling multiple tasks like a pro.* Tech-Savvy: Navigate computer systems with ease.* Detail Detective: Spot even the smallest errors with your eagle eyes.* Regulation Knowledge: Be the go-to person for bank regulations and compliance.* Product Pro: Know our bank's products and services inside and out.* Team Player: Work well with a small, close-knit team in a cozy atmosphere.* Problem Solver: Tackle challenges with creativity and a can-do attitude.* Safety & Security: Prioritize safety and security in the branch and using equipment and materials properly.Qualifications: High School diploma or equivalent, two years of customer service experience, one year of cash handling experience preferred.AAP/EEO StatementSaviBank cares about our employees and provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, national original, disability, veteran status, or any other characteristic protected by state, federal or local law.