Customer Service Representative - Gold's Gym International : Job Details

Customer Service Representative

Gold's Gym International

Job Location : West Covina,CA, USA

Posted on : 2025-01-03T08:31:10Z

Job Description :

Why is it great to work here?

Gold's Gym is growing fast and looking for a Customer Service Representative to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We'll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold's Gym employee:

* Work in a fun environment with great people

* Free gym memberships and discounts

* Great benefits package that includes 401k, medical, vision and dental

* Opportunities to grow within the company

What sets us apart from the rest:

* Dedication to our members' successes and goals

* Ability to provide results in every challenge

* Integrity which creates life-long relationships

* Passion for people in the communities we serve

* Pride in what we do and who we are

* Leadership development (ongoing)

* Excellence in execution

* But most of all. we are more than a gym; we are a family!!

We want talented individuals who:

* Have a positive, upbeat, and outgoing attitude

* Are passionate about hospitality and excellence for our members

* Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service provided to our members.

* Have fitness industry experience (preferred)

* Have perseverance to succeed through follow-up and follow through

* Love to constantly learn and grow

When you come to work you'll:

* Greet and check in all members

* Answer phones in a courteous, helpful, professional manner

* Handle correspondence

* Set up new memberships, sell retail products

* Sell personal training packages

* Keep the reception area clean and well-organized

* Conduct guest tours

* Perform outreach

* Assist with club's daily maintenance

* Other tasks as assigned by management

There are some MUST HAVES:

* Current CPR Certification is required

* Excellent customer service skills

* Effective communication

* Basic accounting principles, cash processing and computer skills

ASK YOURSELF IF YOU HAVE WHAT IT TAKES.. COME BE APART OF THE LEGACY TODAY!

Gold's Gym provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.

In 1965, a small gym was founded on the shores of Venice Beach, California. Fast forward 55 years, and that humble establishment has blossomed into a worldwide fitness powerhouse known as Gold's Gym. With a presence on six continents and over 600 locations, Gold's Gym has achieved iconic status in the fitness industry. It's where legendary bodybuilders like Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu honed their craft, solidifying its reputation as the ultimate gym destination.

Gold's Gym boasts a culture with unparalleled recognition, with an impressive 96% aided brand awareness. Our journey to success is deeply rooted in our unique company culture, a blend of humility, dependability, and an entrepreneurial spirit, combined with boundless enthusiasm, collaboration, and creativity.

If this resonates with you, we eagerly anticipate receiving your application! Join the legacy today!

Apply Now!

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