Customer Service Representative - Coca-Cola Refreshments : Job Details

Position Responsibilities:* Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative* Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns* Provide assistance with special requests, utilizing specialized software to validate store orders, process orders, and take inbound calls* Deliver consistent service to restaurants through ongoing training initiatives, ensuring they receive the support necessary for success* Other duties as assigned* Bilingual experience is a plusRequired Education and Experience:* High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experiencePreferred Education and Experience:* Bachelor's Degree