Customer Service Representative - Steel Dynamics : Job Details

OverviewAssisting and backing up the Inside Sales team members.Responsibilities* Working with Inside Sales on orders, reports, analysis, etc.* Providing ISR backup when they are out* Monitoring and expediting of production and shipments* Exceeding customer expectations for timely responses and communication* Working internally with all departments to serve customer needs* Meeting or exceeding monthly shipping goals* Assist with training new Inside Sales employees* Other duties as assigned by SupervisorQualificationsExperience/Requirements:* A minimum two-year Associates degree* Previous customer service or sales experience* Effective written and verbal communication skills* Detail-oriented and well organized* Customer Service passion and attitude* Willing to go the 'extra mile' for service and problem resolution* Able to work with people from all organizational levels and backgrounds* Proficiency with Microsoft Office and PC applicationsSteel Dynamics Inc. is an equal opportunity employer.