Customer Service Representative - Oztec Industries : Job Details

Customer Service Representative

Port Washington based manufacturer is seeking a qualified candidate for a Customer Service position.

Job Description:

Work on a customer service team whose responsibilities include:

- Answer all incoming phone calls

- Taking/entering orders placed by phone, email or fax

- Assisting customers in ordering the correct items and/or parts

- Answer all customer questions or direct them to the appropriate department

- Follow up with customers on shipping notifications or any outstanding matters

- Work with our external sales reps in building and maintaining customer relationships

- Manage daily invoice processes

- Complete general office functions, as necessary

Qualifications:

- Must be well spoken and articulate

- Ability to simultaneously handle multiple phone calls

- Experience in the construction industry is a plus

- Customer Service experience a plus

- Bachelors degree preferred

We are a family owned and operated company that is seeking a candidate who enjoys the challenges and opportunities of working in a small office environment. We offer full benefits, vacation/sick time and a competitive salary. Please email your resume to [email protected] . No phone calls please.