Customer Service Representative - Veolia North America, LLC : Job Details

Responsible for handling the administration, maintenance, and communication of simple to moderate customer accounts. Some responsibilities include pricing, waste characterizations, contract specifications, manifests and schedules, & resolving invoice discrepancies, etc. to ensure accuracy of customers and/or Onyx personnel inquiries. Assists sales or related personnel in securing new business and maintaining existing customer base. Primary Duties/ Responsibilities:Answer customer inquiries on a variety of issues pertaining to waste disposal options, pricing, profiling, contracts, and regulations efficiently and effectively. Process incoming waste profile sheets for accuracy and forward to appropriate destination indicating disposal methodologies for approval and resolve any discrepancies. Enter a variety of information into the appropriate system programs to include profile information, approval decisions, and confirmation letters. Respond to calls with respect to waste pickup and sche...Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Waste, Pricing