Customer Service Representative - National Remote - UnitedHealth Group : Job Details

Answer calls from medical providers, regarding patient claim inquires, prior authorization, member eligibility, portal support and explanation of benefits. Focus on resolving issues on the first call. Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff. Complete the system documentation necessary to track provider issues and facilitate reporting. Constantly meet established productivity, schedule adherence, and quality standards Maintain all Compliance and HIPAA regulations at all times. Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 1 years of customer service experience 1 years of call center experience Knowledge and experience working in...Customer Service Representative, Customer Service, Representative, Microsoft, Remote, Health, Retail, Healthcare