Customer Service Representative (Part-Time) - Two Men And A Truck : Job Details

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.What We Offer* Base pay of $15 an hour* Opportunities to earn commission and bonuses on sales* Flexible schedule* Health and Dental insurance available* Career advancement opportunitiesWhat You'll Do* Provide outstanding customer service on all calls and online inquiries* Recommend moving services, junk haul services, storage services and packing/moving products based on cost, availability, and customer specifications.* Input information into internal software based on customer contact and solutions for all services offered.* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns through inbound and outbound communication.* Prepare related paperwork and documents.* All other duties as assigned.Who We're Looking For* High school diploma or GED; associate's degree in a related field preferred* At least 1 year of sales and/or customer service experience* Excellent customer service skills: effective listening and communication* Ability to multi-task and enter customer data into software while on the phone* Confidence to initiate customer contact and comfortable asking for the sale* Willing to submit to pre-employment background check and drug screen* Creative problem-solving skills* Exceptional organization and time management skills* Strong team player who works productively with a wide range of people and personalities* Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core ValuesThis job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Peoria, Illinois. The employer at this location is KEVCOR Services Inc.