Customer Service Representative (Remote) - StartCap : Job Details

StartCap.org is dedicated to helping start-ups and small businesses secure the funding they need to launch and grow, as well as top-tier marketing services. Our services include unsecured business loans, business credit card stacking, financial resources, and digital marketing designed to give entrepreneurs the boost they need without unnecessary hurdles. We're not your typical funding company-we like to keep things simple, accessible, and friendly, with a focus on making sure every customer gets the personal support they need. Job Title: Customer Service Representative Location: Remote (U.S.) Apply only at Multiple positions available. About Us: At StartCap, we're all about helping start-ups and small businesses blast off with the financial tools they need to thrive. We believe in making funding more accessible, and we know that great customer service is at the heart of that mission. We're looking for an enthusiastic, empathetic, and resourceful Customer Service Representative to join our growing team. If you enjoy solving problems and helping businesses succeed, we want to hear from you! Requirements

• Excellent Communication Skills: You know how to listen, understand, and communicate clearly, even when the rocket fuel is running low.
• Problem-Solver: When something goes wrong, you see it as a puzzle to solve, not a disaster.
• Tech-Savvy: Familiar with CRM systems, live chat software, and basic ofce tools.
• Detail-Oriented: You catch small details before they turn into big problems.
• Empathy & Patience: You can keep calm and carry on, even when customers are stressed or frustrated.

Qualifications

• 1-2 years of experience in customer service or related roles, although we're willing to train the right individual.
• Strong written and verbal communication skills.
• Familiarity with business nance, start-up funding, or lending processes is a plus, but we can train you.
• Ability to work independently and as part of a team

Apply only at