Customer Service Representative (Remote Anywhere in the US) - CVS : Job Details

This Customer Service Representative has a pay rate of $18.00 per hour and will be a work from home position. This position may have early, evening, and weekend shifts. Must be open to work an 8 hour shift between 6 am and 9 pm CST. There will be a shift bid process. Training: 8-430 CST for 17-20 weeks. Customer Service Representatives are the face and support the overall operational effectiveness of the MHBP Service Operations team, so all members and providers experience the same exceptional level of service. CSRs engage, consult, and educate members and providers based upon the callers unique needs, preferences, and understanding of the MHBP plans and resources. Customer inquiries are basic and at time complex in nature. Customer Service Representatives will be expected to:- Answer questions and resolve issues with individualized customer service based on phone calls from members and providers.- Utilize multiple applications and available resources to ensure prompt member and provi...Customer Service, Customer Service Representative, Representative, Remote, Operations, Retail