Customer Service Representative - Sales (Work From Home) - At&t : Job Details

This is a full-time remote WFH position. If selected, you will work remotely from your home. This is your opportunity to be the voice of AT&T a global leader in communications and technology. As a member of our team, youll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers to help our customers stay connected to what matters the most. How youll make an impact. As a Premier Service Consultant specializing in customer retention, youll play a crucial role in sustaining the customer relationship as the last line of defense in preventing churn. Youll assist customers who request to downgrade or cancel services by leveraging solution-based retention strategies to address their needs while reintroducing the value and benefits of our products and services. Your goal will be to deliver personalized and timely solutions to effectively service customers and retain their bu...Customer Service, Customer Service Representative, Sales, Technical Support, Customer Experience, Sales Representative, Retail