Customer Service Representative/Scheduler (z) - Blue Skies Admin Services : Job Details

Customer Service Representative/Scheduler (z)

Blue Skies Admin Services

Job Location : Pooler,GA, USA

Posted on : 2024-12-11T07:36:18Z

Job Description :
CLICK HERE TO APPLY ON OUR SITE Are you a versatile and customer-focused professional who thrives in a fast-paced environment? We are seeking an experienced, dynamic Customer Service Representative who can wear multiple hats, including Scheduling and Sales. If you have excellent communication skills, a knack for problem-solving, enjoy scheduling, and have a passion for delivering exceptional customer experiences, this role is perfect for you! Our customer service position will be a good fit for anyone with experience in call centers and scheduling. Our company culture is unparalleled. We truly appreciate our employees and we strive to create a culture that allows you to look forward to coming to work every morning.Responsibilities:
  • Provide outstanding customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.
  • Schedule appointments and coordinate job assignments efficiently.
  • Handle a variety of customer interactions through various channels, including phone, email, and live chat.
  • Assist customers with product information, pricing, and order placement.
  • Utilize sales techniques to identify upselling and cross-selling opportunities.
  • Collaborate with internal teams to ensure smooth operations and timely completion of tasks.
  • Maintain accurate customer records and update relevant information in the database.
  • Continuously strive to meet or exceed performance targets and customer service metrics.
Perks and Benefits:
  • Competitive pay starts at $24/hr
  • Paid Time Off
  • Health Insurance Benefit
  • Life Insurance
  • Disability Insurance
Work Schedule: 7-4 M-F You will get a 1 hr lunch Requirements:
  • Previous experience in customer service, sales, scheduling, or a related field is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and the ability to think on your feet.
  • Exceptional organizational skills and attention to detail.
  • Proficiency in using customer service software, CRM systems, and other relevant tools.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • A positive and customer-centric attitude with a genuine desire to help others.
  • Flexibility to adapt to changing business needs and work schedules.
If you are a motivated self-starter who enjoys interacting with customers, solving problems, and contributing to a dynamic team, we would love to hear from you! Join our team as a Customer Service Representative and be a jack of all trades in providing exceptional service and support to our valued customers. CLICK HERE TO APPLY ON OUR SITE
Apply Now!

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