CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER - Jim Tom - State Farm Agent : Job Details

Role Description: As a State Farm Insurance Agent Customer Service Rep-Team Member, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency - Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.Responsibilities:

• Establish insurance customer relationships and follow up with insurance customers, as needed.
• Provide prompt, accurate, and friendly insurance customer service. Insurance service can include responding to insurance inquiries regarding insurance availability, insurance eligibility, coverages, policy changes, claim submissions, insurance billing clarification.
• Use a customer-focused, needs-based review process to educate customers about additional insurance options.
• Continuous network to develop and sell insurance products to prospective insurance customers
• Review policies to discover gaps and cross sell existing insurance customers

Requirements:

• Illinois P&C and L&H Insurance Licenses required
• Insurance Agency experience preferred
• Bilingual Spanish preferred
• Positive attitude & Coachable
• Productive & Proven record of success
• Attention to detail - Ability to get things done correctly the first time - Strong follow up skills
• People-oriented and easily able to Build Rapport
• Organizational skills and Self-motivated
• Proactive in problem solving
• Ability to work in a team environment

Benefits:

• Base Comp (doe)
• Monthly bonus incentive
• Paid time off
• Profit Sharing Plan
• Mon-Fri daytime
• Health prem allowance
• Paid Initial & Ongoing Training
• Professional development
• Professional office work environment
• Growth potential/opportunities for advancement

The typical starting compensation for this role is determined by various factors including education, insurance licenses and insurance agency experience. This in-office position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. keywords: Insurance, Insurance Producer, Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent, Agent Team Member, State Farm Customer Service Representative CSR, Sales, Sales representative, Property and Casualty License, Property & Casualty License, Life Insurance License, Health Insurance License, Life and Health License.