Customer Service Representative - Urgent Care - Bonita Health Center - 4, 10 hour shifts - Lee Health : Job Details

Location:Bonita Health Center, Page Field, and Metro Outpatient CenterDepartment: Lee Convenient CareWork Type: Full TimeShift:1/6:45:00 AM to 5:15:00 PMMinimum to Midpoint Pay Rate:$15.64 - $18.75 / hourSummary

• Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
• 4, 10 hour shifts: 6:45 am to 5:15 pm
• You will travel between Bonita Health Center, Metro Outpatient Center, and Page field
• Schedule involves Saturday, Sunday, and variable weekdays. Must be able to work weekends.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.RequirementsEducational Requirements Degree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredExperience Requirements Minimum Years RequiredArea of ExperienceRequired/Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred Additional Requirements1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements LicensesRequired/Preferredand/orNot RequiredCertifications/Registration Requirements Certificates/RegistrationsRequired/Preferredand/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.US:FL:Bonita Springs