Customer Service Retention Specialist - Amex Systems : Job Details

Title: Customer Service Retention SpecialistLocation: South Charleston, WV JOB SUMMARYThe Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers.MINIMUM REQUIREMENTSOutstanding Customer Service skills.Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.Basic math skills, data entry skills, and sales aptitudeUnderstanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.Ability to multitask in a fast-paced environment.About Us:Founded in 2005, Amex Systems Inc. has evolved into a pioneer in technology and process consulting, with a focus on delivering robust software development and affordable business solutions. Headquartered in Dallas, Texas, with additional operations in Detroit, Michigan, and nearshore centers in Canada and Mexico, Amex Systems stands as a leader in the IT industry.AMEX SYSTEMS INC38345 W 10 Mile Rd Suite 146 Farmington Hills, MI- 48335