Customer Service Specialist - Staffing Now : Job Details

Customer Service Specialist temporary to hire position located in Wilmington Ma. Duties: Process orders and quotes for products and samples by telephone, email, fax or in person. Inform customer of unit prices, shipping date and anticipated delays. Enter data into various computer systems. Record and electronically file confirmation and purchase orders. Recommend best shipping method. Sell additional products when necessary and appropriate. Provide administrative support to sales representatives as needed. Update Excel spreadsheet. Proficient in MS Office skills. Strong communication skills and strong attention to detail.