Customer Service Specialist - Express Employment : Job Details

Top Job Located in Lynnwood, WA Salary: $21-$24 per hour, DOEPosition: Customer Service SpecialistType: Full-Time, Evaluation to Hire (33+ hours/week)Location: LynnwoodPay: $21-$24 per hour, DOESchedules: IN OFFICE Monday-Friday, 7AM-3:30PMJob Details: A manufacturing company in Lynnwood is seeking a Customer Service Specialist to join their team. The client specializes in products for quilting/crafting as well as serves furniture, mattress, automotive, aerospace industries and more.Responsibilities: - Entering orders (Microsoft Dynamics-Answering customer emails (Microsoft Outlook)-Listening to customers' concerns, issues and questions-Resolving customers' concerns and answering questions to your best ability-Assisting with marketing and promotional projects-Shipping small parcel shipments-Shipment quotations (FedEx Desktop Customer Tools)-Ordering office supplies -Communicating with warehouse staffQualifications/Requirements:- Proficient with Microsoft Office 10; in particular, Word, Excel and Outlook- This role requires 25% travel to trade shows- Excellent grammar and computer skills, as well as the understanding of numbers- Telephone etiquette to handle both incoming and outgoing calls- Direct, clear communication with clients, co-workers, etc.- Photoshop and/or Illustrator experience highly preferredBenefits Available to Eligible Express Associates:- Medical Plan- Dental Plan- Holiday Pay (6 Days Observed)- 401 (k) Retirement Savings Plan- Vision/Eyewear Plan- Life Insurance- Prescription Drug Reimbursement- Short-Term Disability- Referral Bonuses Express Office: Lynnwood19009 33rd Ave W Ste 204Lynnwood, WA 98036425-###-#####ExpressProsLynnwoodWA #2592OSExpress Office: Lynnwood 19009 33rd Avenue West Suite 204Lynnwood, WA 98036