Customer Service Specialist - Willis Knighton Health : Job Details

We are seeking to add an experienced team member to the Business Office at WK Innovation Center. The ideal candidate will need to demonstrate excellent customer service skills along with a strong work ethic, flexibility, dependability, excellent communication skills, computer knowledge and initiative to work independently. A few of the job responsibilities include verifying patient demographics, assisting patients and/or their designated person with their account balances and setting up contracts as needed for monthly payments, and/or mailing any documentation required to satisfy the accounts. The candidate will be responsible for incoming calls from patients, doctor's offices, and insurance companies. Each PASER is responsible for complying with department and HIPAA regulations. Orientation will be provided upon completion of the hiring process as well as ongoing training as needed. The hours are Monday-Friday 8:00AM to 4:30PM. If you are interested in joining our team, please apply here.