Customer Service Support - Eurofins : Job Details

**Customer Service Support**

* Austin, TX, USA

* Full-time

**Company Description**

**Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.****Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.**

**Job Description**

Under the guidance of the Clinical Services Department Manager, the Lab Technician is responsible for participating in conduction of safety and efficacy research studies, for Consumer and Personal Care products. They will be responsible for conducting visits with study participants. They are also responsible for preparing products for study, administrative tasks, data entry, product labeling, emailing and other tasks as assigned.

**Essential Functions**

Conduct in person panelists visits

Applying test product to panelists and scoring test sites

Remains up to date on each study protocol

Preparing products for use in study

Administrative tasks

Willing to learn and assist in other departments when necessary

**Qualifications**

The Ideal Candidate would possess:

* High attention to detail

* Ability to work autonomously

* Strong communication skills

* Strong work ethic

* Ability to comfortably speak with the public on a daily basis

* Must be able to lift 30 lbs periodically during work day

* Must be able to stand on your feet for the entire day

**Basic Minimum Qualifications:**

High School Diploma or GRE

Authorization to work in the United States indefinitely without restriction or sponsorship

**Additional Information**

Position is full-time, Monday - Friday 8:00am - 5:00pm. Candidates currently living within a commutable distance of North Austin, TX are encouraged to apply.

* Excellent full time benefits including comprehensive medical coverage, dental, and vision options

* Life and disability insurance

* 401(k) with company match

* Paid vacation and holidays

**Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.**

Customer Service Support

* Austin, TX, USA

* Full-time