Customer Service Support Specialist - J. Morrissey : Job Details

Job Posting: Manufacturing Customer Support SpecialistLocation: New Haven County, Connecticut Company Info: Industry-Leading B2B Product Manufacturing Position Overview: Our client, a leading B2B product manufacturing company, is seeking a dynamic and experienced Manufacturing Customer Support Specialist to join their collaborative team in New Haven County. This role offers the opportunity to make a significant impact on essential operations within a fast-paced environment. With unlimited growth and mentorship opportunities, this position is ideal for someone looking to advance their career in a supportive setting. Key Responsibilities:

• Provide exceptional customer support in a manufacturing environment, addressing inquiries and resolving issues.
• Coordinate effectively between different departments to ensure smooth operations.
• Utilize various ERP and CRM platforms to manage customer information and support requests.
• Multi-task efficiently in a high-energy setting.

Requirements:

• 5+ years of high-volume customer service experience in a product manufacturing company is a MUST.
• Bachelor's degree required.
• Proficient in Microsoft Office and CRM platforms; experience with J.D. Edwards is a plus.
• Strong ability to multi-task and prioritize in a fast-paced environment.
• Must be able to work fully on-site.

Compensation:

• Salary starting at $62,000+, commensurate with experience.

If you are a motivated professional looking to contribute to a thriving company and grow your career in manufacturing customer support, we invite you to apply! INDA