Customer Service Support Specialist - In Office - Action Group Staffing : Job Details

The Operations Support Center Specialist connects with retail merchandisers throughout onboarding, the new hire stage, and beyond. In addition to regularly connecting with the team, the Operations Support Center Specialist will assist field personnel with scheduling training and work assignments to meet the stated execution goals and business needs. The Operations Support Center Specialist will also help in taking inbound calls to assist merchandisers with any issues. Essential Duties: - Reach out to candidates submitted to onboarding within 48 hours after PIF generation and continuously follow up throughout paperwork completion - Complete new hire outreach to confirm Terms of Work are accepted and confirm work availability - Schedule new hire training calls, track completion, and arrange in-person training - Assign territory or master assignments in Smart. System - Assist in team project planning in coverage, including handling unassigned and unconfirmed projects - Connect with retail...Support Specialist, Customer Service, Support, Specialist, Operations, Office, Staffing