Customer Service Team Leader - Goodwill : Job Details

The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources, and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill of the Finger Lakes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves as Leader on Duty as dictated by schedule:Ensures safe work practices are followed at all times. Ensures the facility is neat, clean, and organized to prevent injury or accident. Ensures employees, volunteers, community service personnel, and others use safe work methods at all times. Assists with supervising the daily cash drawer balances and deposits of store receipts:Assists with monitoring the operation of the cash registers to ensure the proper accountability of...Team Leader, Customer Service, Store Leader, Team Lead, Leader, Store Manager