Customer Service Trainer - FOREST RIVER : Job Details

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Customer Service Trainer.Responsibilities

• Train users in Microsoft Dynamax AX
• Provide some Customer Service job training
• Develop and train standards and guidelines for the Customer Service Departments
• Create and provide Dealer training
• Update training materials
• Provide user support for our Customer Service Teams
• Create and test new developments in Dynamics AX and our Dealer portal
• Help with Vendor relations on the Warranty side
• Any miscellaneous jobs related to Warranty, Parts, and Service

Qualifications

• Is self-motivated
• Takes initiative
• Works well with others
• Enjoys helping others learn
• Has excellent verbal and written communication skills
• Focuses on the betterment of the team / brand / company
• Could be considered an expert in their area
• Is driven
• Is a leader

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.