Customer Success Manager - Resemble AI : Job Details

Company OverviewResemble AI is at the forefront of creating custom voices using cutting-edge deep-learning models. Our technology offers unparalleled realism in speech synthesis, enabling users to transform and control their voice with precision over every inflection and intonation.Job DescriptionWe are seeking a dynamic Customer Success Manager to join our team in Mountain View, CA. This role is ideal for individuals with 1-5 years of experience who are passionate about communications, account management, and delivering exceptional customer experiences. As a Customer Success Manager, you will play a critical role in onboarding new clients, conducting customer demos, and ensuring the success of our users.Responsibilities

• Develop and maintain strong relationships with customers to ensure their success with our products.
• Guide customers through the onboarding process, ensuring a smooth transition and a strong start.
• Conduct engaging and informative customer demos to showcase the capabilities of our voice synthesis technology.
• Work closely with customers to understand their needs and provide tailored solutions.
• Collaborate with cross-functional teams to address customer feedback and contribute to product development.

Requirements

• Excellent communication skills with the ability to engage and empathize with customers.
• Proven track record in account management and customer success roles.
• Ability to conduct compelling customer demos and presentations.
• Experience with customer onboarding and support.
• A passion for technology and innovation in the field of speech synthesis.

LocationThis position is based in Mountain View, CA.#J-18808-Ljbffr