Customer Support Representative, Intuit TurboTax - Remote - Talentify.io : Job Details

Employer Industry: Customer Experience Business Process Outsourcing

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Why Consider This Job Opportunity:

• Work from home, eliminating commuting hassles
• Flexible schedule, allowing you to create your own hours
• Gain experience in different industries while providing exceptional customer service
• Supportive environment with assistance available to help you succeed

What To Expect (Job Responsibilities):

• Provide customer support via phone, chat, and/or video chat
• Assist customers with software navigation and locating previous tax returns and amendments
• Approach customer interactions with empathy and critical thinking skills
• Multi-task and navigate multiple systems effectively
• Escalate issues when necessary to ensure customer satisfaction

What Is Required (Qualifications):

• Sincere desire to assist customers
• Tech savvy and comfortable using computers
• Ability to multi-task and navigate multiple systems
• Friendly tone and professional demeanor in communication
• Personal computer with Windows 10 or Windows 11 operating system
• Broadband internet connection with at least 10 MBPS
• USB headset with microphone

How To Stand Out (Preferred Qualifications):

• Previous experience in customer service
• Experience working remotely
• Familiarity with tax software

#J-18808-LjbffrRemote working/work at home options are available for this role.