Customer Support Representative - COllabera : Job Details

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Customer Support RepresentativeContract: Holtsville, New York, USSalary: $17.00 Per HourJob Code: 353803End Date: 2024-10-13 Days Left: 28 days, 3 hours leftApply Title: IT Customer Service Representative (100% remote) Location: Holtsville,NY 11742 Duration: 03+ months Job duties:

• Provides assistance to customers during all phases of the inventory process.
• Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
• Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
• Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
• Works under close supervision to answer questions regarding company products and services.
• Directs callers to appropriate resources
• Escalates complex questions to more senior representatives

Requirements:

• HS Diploma and College background required.
• Light IT background preferred.
• Prior customer service experiences a must.
• Excellent communications skills.
• Computer literate; exposure to Windows environment.
• Worked remote previously preferred
• Flexible availability (especially weekends) a plus

Job Requirement

• Inbound
• outbound
• call
• calling
• German
• Polish

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• ANAND VYAS
• [email protected]

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