CUSTOMER SUPPORT REPRESENTATIVE - Heritage Valley Health System : Job Details

To perform the registration of patients and to order laboratory tests in accordance with the physician's written order. Prepares printed laboratory test reports for timely distribution by established methods. Answers or transfers telephone inquiries providing general information to the public. Provides test results to authorized personnel through verbal or printed communication.

Requirements

High School Diploma or GED equivalent with medical terminology and computer skills.

Successful completion of Acts 73 and/or 169 clearances within 90 days of commencing employment, if applicable.

Preferred

Knowledge of laboratory terminology and ICD-9 coding.