Customer Support Representative - Nobel Biocare : Job Details

Job DescriptionThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Interacts with customers over the phone or via email to identify needs and determine appropriate action or escalate for further review. May provide quotes, process sales order, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries. May provide in-house training on non-technical customer support.Job RequirementsCritical Skills/Technical Know-How:

• Experienced with Microsoft Office, SAP, MS Dynamics (CRM system), and other data entry applications
• Ability to multi-task in a fast-paced environment
• Strong communication skills
• Positive attitude
• Active listener
• Team player
• Maintain composure with little supervision
• Flexible
• Courageous and quick on his/her feet

Critical Experience:

• A minimum of 2 years of customer support achievement in a service environment

High school diploma or equivalent; some college preferred.Target Market Salary Range:$18.50 - $25.10 per hourOperating Company:Nobel BiocareEnvista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.#J-18808-Ljbffr