Customer Support Specialist - Work From Home - SpotMe : Job Details

Customer Support Specialist - Work From Home

SpotMe

Job Location : Rio Grande City,TX, USA

Posted on : 2024-12-20T08:29:35Z

Job Description :

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as technical expertise to answer customers' questions; Drive customer adoption and support ad-hoc training; Prepare FAQs, upgrade notes, articles in Knowledge Base, and document support related to processes and activities...Hiring Fast >>

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